Frequently asked question

Where do you ship from? We ship all products from Hong Kong. How can I pay for my order? We are currently able to accept credit card payments, PayPal, Apple Pay, Google Pay and bank deposits. We are working on offering you more convenient options in the near future. When will I receive my order? The regular duration for shipments to the EU, UK or USA is 7-14 days. We have observed packages arriving in Germany, Switzerland and France within just 5 days. However, occasional custom control may impacting shipping durations. Please refer to our shipping policy to find more information for your destination. Do I have to pay taxes? You do not have to pay taxes. We pay the taxes for you. For our EU customers those taxes are paid in advance. This avoids the most delays. Most other countries we ship to have tax free import thresholds, so you won’t have to pay tax. Please check the regulations applicable to you. Do you sell genuine products? Yes. We only source from trusted sources and if possible source directly from the manufacturer. Can I return my order? Yes. You may ask to return your order within 14 days after receipt and get your money back. Please read our refund policy for further details.

FACE FACTORY

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FACE FACTORY Rose Quartz Roller

FACE FACTORY

FACE FACTORY ist eine koreanische Marke, die sich auf die Bereitstellung budgetfreundlicher Hautpflegeprodukte und -geräte spezialisiert hat, die sich nahtlos in die tägliche Routine der Benutzer integrieren lassen. Zu den meistverkauften Produkten der Marke gehören die Yoga-Maske, die Wasser-Peeling-Maschine und die Schönheits-Absaugung. Mit einer beeindruckenden Auswahl an Schönheitswerkzeugen wie Wimpernzangen, Zelllinern, Hautschrubbern und Augenbrauenformern ist FACE FACTORY bestrebt, das Salonerlebnis bequem von zu Hause aus nachzubilden und bahnbrechende Ergebnisse zu liefern. Entdecken Sie die transformative Kraft der Beauty-Tools von FACE FACTORY bei Minou & Lily und heben Sie Ihre tägliche Schönheitspflege auf professionelles Niveau.