Frequently asked question

Q: Frequently asked question

Where do you ship from? We ship all products from Hong Kong. How can I pay for my order? We are currently able to accept credit card payments, PayPal, Apple Pay, Google Pay and bank deposits. We are working on offering you more convenient options in the near future. When will I receive my order? The regular duration for shipments to the EU, UK or USA is 7-14 days. We have observed packages arriving in Germany, Switzerland and France within just 5 days. However, occasional custom control may impacting shipping durations. Please refer to our shipping policy to find more information for your destination. Do I have to pay taxes? You do not have to pay taxes. We pay the taxes for you. For our EU customers those taxes are paid in advance. This avoids the most delays. Most other countries we ship to have tax free import thresholds, so you won’t have to pay tax. Please check the regulations applicable to you. Do you sell genuine products? Yes. We only source from trusted sources and if possible source directly from the manufacturer. Can I return my order? Yes. You may ask to return your order within 14 days after receipt and get your money back. Please read our refund policy for further details.

VT COSMETICS

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VT COSMETICS Cica Capsule Mask 10pcs

VT COSMETICS

VT COSMETICS Cica Mask 10pcs

VT COSMETICS

VT COSMETICS Cica Mild Foam Cleanser 300ml

VT COSMETICS

VT COSMETICS Cica Sleeping Mask 30pcs

VT COSMETICS

VT COSMETICS Cica Spot Patch 48pcs

VT COSMETICS

VT COSMETICS Cica Tone-Up Mask 6pcs

VT COSMETICS

Reduziert

VT COSMETICS Cica x Hyalon Moisture Mask 6pcs

VT COSMETICS

Sparen 16%

VT COSMETICS Cica x Hyalon Pro-Cica Mask 6pcs

VT COSMETICS

Zuletzt Angesehen

FAQs

Where do you ship from?

We ship all products from Hong Kong.

How can I pay for my order?

We are currently able to accept credit card payments, PayPal, Apple Pay, Google Pay and bank deposits. We are working on offering you more convenient options in the near future.

When will I receive my order?

The regular duration for shipments to the EU, UK or USA is 7-14 days. We have observed packages arriving in Germany, Switzerland and France within just 5 days. However, occasional custom control may impacting shipping durations. Please refer to our shipping policy to find more information for your destination.

Do I have to pay taxes?

You do not have to pay taxes. We pay the taxes for you. For our EU customers those taxes are paid in advance. This avoids the most delays. Most other countries we ship to have tax free import thresholds, so you won’t have to pay tax. Please check the regulations applicable to you.

Do you sell genuine products?

Yes. We only source from trusted sources and if possible source directly from the manufacturer.

Can I return my order?

Yes. You may ask to return your order within 14 days after receipt and get your money back. Please read our refund policy for further details.

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