Frequently asked question

Q: Frequently asked question

Where do you ship from? We ship all products from Hong Kong. How can I pay for my order? We are currently able to accept credit card payments, PayPal, Apple Pay, Google Pay and bank deposits. We are working on offering you more convenient options in the near future. When will I receive my order? The regular duration for shipments to the EU, UK or USA is 7-14 days. We have observed packages arriving in Germany, Switzerland and France within just 5 days. However, occasional custom control may impacting shipping durations. Please refer to our shipping policy to find more information for your destination. Do I have to pay taxes? You do not have to pay taxes. We pay the taxes for you. For our EU customers those taxes are paid in advance. This avoids the most delays. Most other countries we ship to have tax free import thresholds, so you won’t have to pay tax. Please check the regulations applicable to you. Do you sell genuine products? Yes. We only source from trusted sources and if possible source directly from the manufacturer. Can I return my order? Yes. You may ask to return your order within 14 days after receipt and get your money back. Please read our refund policy for further details.

Outils et accessoires

11 des produits

Trier

Épuisé

BEAUTYinUS Facial Massager Roller Jade

BEAUTYinUS

DHC Oil Blotting Paper 100pcs

DHC

Épuisé

Etude House My Beauty Tool Pimple Pusher

Etude House

Épuisé

FACE FACTORY Rose Quartz Roller

FACE FACTORY

FANCL Face Paper 100's x 3's

FANCL

PURITO Bamboo Charcoal Konjac Sponge

PURITO

PURITO Jeju Volcanic Scoria Konjac Sponge

PURITO

SHISEIDO - 213 Eyelash Curler With Free Refill - Minou & Lily

SHISEIDO Eyelash Curler With Refill

SHISEIDO

PURITO Inner Green Reusable Cotton Rounds Set 10x

PURITO

shu uemera - Eyelash Curler - Minou & Lily

shu uemura Eyelash Curler

shu uemura

shu uemura Petal 55 Foundation Brush

shu uemura

Vu récemment

FAQs

Where do you ship from?

We ship all products from Hong Kong.

How can I pay for my order?

We are currently able to accept credit card payments, PayPal, Apple Pay, Google Pay and bank deposits. We are working on offering you more convenient options in the near future.

When will I receive my order?

The regular duration for shipments to the EU, UK or USA is 7-14 days. We have observed packages arriving in Germany, Switzerland and France within just 5 days. However, occasional custom control may impacting shipping durations. Please refer to our shipping policy to find more information for your destination.

Do I have to pay taxes?

You do not have to pay taxes. We pay the taxes for you. For our EU customers those taxes are paid in advance. This avoids the most delays. Most other countries we ship to have tax free import thresholds, so you won’t have to pay tax. Please check the regulations applicable to you.

Do you sell genuine products?

Yes. We only source from trusted sources and if possible source directly from the manufacturer.

Can I return my order?

Yes. You may ask to return your order within 14 days after receipt and get your money back. Please read our refund policy for further details.

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